Advanced Medical Support Assistant: Clinic Scheduling Pro

U.S. Department of Veterans Affairs; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) for the VA Boston Healthcare System. This full-time position involves providing essential administrative support within a healthcare environment, effectively managing patient information, and facilitating communication across various medical disciplines.

The ideal candidate must have strong customer service skills, be proficient in English, and possess a high school diploma or equivalent. The role involves various responsibilities including handling phone calls and assisting with clinic profile management.

Qualifications

• United States citizenship required.
• High school diploma or equivalent certification.
• Must be proficient in spoken and written English.

Responsibilities

• Provide administrative support and manage clinic profiles.
• Collect and update insurance information.
• Screen and receive phone calls timely.

Skills

Customer service skills

Communication

Computer scheduling

Education

High school diploma or equivalent

Tools

Scheduling software

VISTA Imaging

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (Advanced) for the VA Boston Healthcare System. This full-time position involves providing essential administrative support within a healthcare environment, effectively managing patient information, and facilitating communication across various medical disciplines.

The ideal candidate must have strong customer service skills, be proficient in English, and possess a high school diploma or equivalent. The role involves various responsibilities including handling phone calls and assisting with clinic profile management.