Medical Support Assistant - Clinic Coordination (Telework)

U.S. Department of Veterans Affairs; Sevierville (TN); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Federal holidays

Telework available

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Level Medical Support Assistant to support the clinic’s interdisciplinary care delivery.

You will coordinate with the patient care team, assist with scheduling, and help manage both administrative and clinical information within the electronic record system. The role requires attention to detail, the ability to work across disciplines, and strong communication with patients and healthcare staff.

Qualifications

• Experience with coordinating care and scheduling across teams will be evaluated.
• Ability to communicate effectively with diverse clinical staff and patients.
• Proven ability to manage multiple administrative tasks simultaneously.

Responsibilities

• Coordinate with patient care team to review clinic utilization and ensure staffing matches needs.
• Participate in team huddles and meetings to plan patient care and manage flow.
• Enter information into electronic records and verify demographics and insurance at check-in.
• Monitor pre-appointment requirements and manage clinic schedules and waits.

Skills

Multitasking

Interdisciplinary collaboration

Scheduling

Education

High school diploma or equivalent

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Level Medical Support Assistant to support the clinic’s interdisciplinary care delivery.

You will coordinate with the patient care team, assist with scheduling, and help manage both administrative and clinical information within the electronic record system. The role requires attention to detail, the ability to work across disciplines, and strong communication with patients and healthcare staff.