Advanced Medical Support Assistant — Veterans Care & Scheduling

US-Department-of-Veterans-Affair; Columbia Township (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

US-Department-of-Veterans-Affair is seeking a GS-6 level staff member to support access to care for Veterans. The role emphasizes scheduling across interdisciplinary teams, coordinating care delivery, and managing patient flows in a high-demand environment.

Candidates should demonstrate advanced knowledge of medical terminology, strong communication skills, and the ability to work with multiple clinicians. Evening shifts are noted as part of the schedule, requiring efficient prioritization and

Qualifications

• Advanced knowledge of the health care process and patient access coordination.
• Understanding of policies/procedures for care delivery and patient flow.
• Medical terminology used by clinicians.
• Ability to collaborate with diverse medical staff to meet patient care goals.
• Ability to set priorities and organize work to meet deadlines.
• Strong written and verbal communication with internal/external customers.

Skills

Care coordination knowledge

Policy knowledge

Medical terminology

Interdisciplinary collaboration

Prioritization & time management

Professional communication

Education

High school diploma / GED

Job description

US-Department-of-Veterans-Affair is seeking a GS-6 level staff member to support access to care for Veterans. The role emphasizes scheduling across interdisciplinary teams, coordinating care delivery, and managing patient flows in a high-demand environment.

Candidates should demonstrate advanced knowledge of medical terminology, strong communication skills, and the ability to work with multiple clinicians. Evening shifts are noted as part of the schedule, requiring efficient prioritization and