Advanced Medical Scheduling Specialist

US-Department-of-Veterans-Affair; Lexington (KY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support the Outpatient Clinic Unit within the Ambulatory Care & Processing Section at a VA Medical Center affiliated with the University of Kentucky.

You may work at Cooper Drive or Leestown Road, with potential reassignment as needed. Applicants must meet basic requirements; no experience is required, and a high school diploma or GED is essential.

Qualifications

• Must provide detailed information of your experience performed with job titles and dates.
• Experience examples include scheduling, canceling or rescheduling appointments, and updating records.
• Ability to verify demographics and insurance information at patient check-in.

Responsibilities

• Schedule and manage patient appointments and related referrals.
• Enter no-show information and monitor appointment requests from multiple sources.
• Coordinate emergency and non-emergency transfers to other facilities.
• Verify and update demographics and insurance information at check-in.
• Support clinic operations and assist team with administrative tasks.

Skills

Scheduling

Appointment control

Data entry

Communication

Education

High School Diploma

GED equivalent

Proficiency certificate

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support the Outpatient Clinic Unit within the Ambulatory Care & Processing Section at a VA Medical Center affiliated with the University of Kentucky.

You may work at Cooper Drive or Leestown Road, with potential reassignment as needed. Applicants must meet basic requirements; no experience is required, and a high school diploma or GED is essential.