Advanced Medical Support Assistant – Outpatient Clinic

U.S. Department of Veterans Affairs; Lexington (KY); Vor Ort; USD 52.000 - 72.000; Vollzeit

Zusammenfassung

U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant for the Outpatient Clinic in Health Administration Service, affiliated with a two-divisional teaching hospital connected to the University of Kentucky Medical Center.

You may work at Cooper Drive or Leestown Road, with possible assignments to the other location as needed. The role requires coordinating care across clinics, ensuring accurate patient registration and insurance details, and supporting clinic operations.

Qualifikationen

• Requires a high school diploma or equivalent.
• One year of experience at GS-5 level or equivalent is required for GS-6.
• Proficiency in English, both spoken and written.
• Demonstrated ability to schedule and coordinate patient appointments.

Aufgaben

• Act as administrative liaison between clinics and care teams to ensure seamless patient-centered service.
• Schedule appointments and manage clinic utilization using reports.
• Coordinate with patient care team to review clinic utilization and adjust operations.
• Train and mentor other Medical Support Assistants.
• Maintain and verify demographics and insurance information.

Kenntnisse

Scheduling appointments

Medical terminology

Communication with clinicians

English proficiency

Electronic health records

Ausbildung

High school diploma or equivalent

Tools

My HealthyVet (MHV)

Jobbeschreibung

U.S. Department of Veterans Affairs seeks an Advanced Medical Support Assistant for the Outpatient Clinic in Health Administration Service, affiliated with a two-divisional teaching hospital connected to the University of Kentucky Medical Center.

You may work at Cooper Drive or Leestown Road, with possible assignments to the other location as needed. The role requires coordinating care across clinics, ensuring accurate patient registration and insurance details, and supporting clinic operations.