Patient Care & Scheduling Coordinator

US-Department-of-Veterans-Affair; Mobile (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

The US Department of Veterans Affairs seeks a Medical Support Assistant (Advanced) to support inpatient units, outpatient clinics, and scheduling call centers. The role handles patient intake, appointment coordination, and information verification to ensure smooth clinic operations.

Applicants without complete education or certification requirements may be referred for tentative selection, with final hires pending fulfillment of all requirements.

Qualifications

• Must have a high school diploma or GED.
• Candidates must be proficient in spoken and written English.
• No prior experience required.
• U.S. citizenship required per VA policy.

Responsibilities

• Schedule, cancel, or reschedule patient appointments and/or consults.
• Answer phones and greet patients.
• Enter demographics and insurance information at check-in.
• Coordinate transfers to VA facilities or private hospitals.

Skills

Collaboration

Prioritization

Communication

Healthcare knowledge

Education

High school diploma or GED

Job description

The US Department of Veterans Affairs seeks a Medical Support Assistant (Advanced) to support inpatient units, outpatient clinics, and scheduling call centers. The role handles patient intake, appointment coordination, and information verification to ensure smooth clinic operations.

Applicants without complete education or certification requirements may be referred for tentative selection, with final hires pending fulfillment of all requirements.