Senior Medical Scheduling & Access Specialist

US-Department-of-Veterans-Affair; Shenandoah (IA); Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) in Outpatient Services Scheduling to support patient access, scheduling, and demographic data collection.

The role involves using scheduling systems, processing patient information, delivering customer service, and coordinating appointments across clinics. Candidates must meet basic federal qualifications; the full performance level is GS-6; closing date 01/19/2027.

Formación

• Citizenship: U.S. citizen.
• Experience: None.
• Education: High school diploma or GED acceptable.
• English language proficiency required.

Responsabilidades

• Assist with scheduling appointments using advanced clinic access principles.
• Collect and update demographic and insurance information.
• Process patient information and provide customer service.
• Coordinate appointments across clinics.

Conocimientos

EHR data entry

Medical terminology

Appointment scheduling

Independent work

Customer communication

Customer service

Educación

High school diploma or GED

Herramientas

Scheduling systems

Descripción del empleo

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) in Outpatient Services Scheduling to support patient access, scheduling, and demographic data collection.

The role involves using scheduling systems, processing patient information, delivering customer service, and coordinating appointments across clinics. Candidates must meet basic federal qualifications; the full performance level is GS-6; closing date 01/19/2027.