Administrative Supervisor: Front Desk & Housing Ops

University of Utah; Campus (IL); On-site; USD 68,000 - 76,000; Full time

Job summary

The University of Utah is seeking an Administrative Supervisor to lead Sunnyside Apartments’ front-office, housing assignment, and package-room teams. You will supervise full- and part-time staff, ensure timely, professional service, and maintain smooth office operations.

You will collaborate with HR on workforce needs and participate in leadership initiatives. Responsibilities include coordinating communications, handling confidential information, and supporting strategic planning while

Qualifications

• Requires a bachelor's (or equivalency) + 2 years of directly related work experience.
• Experience supervising full-time and part-time employees.
• Experience working in housing, residential services, property management, higher education, hospitality, or related environment.

Responsibilities

• Oversee daily front-desk operations and ensure professional customer service.
• Hire, onboard, train, schedule, and supervise front-desk staff.
• Provide administrative support to leadership, scheduling, and documentation.
• Coordinate HR processes and employee records in partnership with HR.
• Maintain communication and handbooks reflecting current policies and procedures.

Skills

Front desk operations

Customer service

Staff supervision

Leadership team participation

Administrative coordination

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Job description

The University of Utah is seeking an Administrative Supervisor to lead Sunnyside Apartments’ front-office, housing assignment, and package-room teams. You will supervise full- and part-time staff, ensure timely, professional service, and maintain smooth office operations.

You will collaborate with HR on workforce needs and participate in leadership initiatives. Responsibilities include coordinating communications, handling confidential information, and supporting strategic planning while