Senior Administrative Operations Lead

University of Utah; Salt Lake City (UT); Hybrid; USD 68,000 - 76,000; Full time

Job summary

The University of Utah is seeking an Administration Management professional to lead Sunnyside Apartments’ front-office and housing teams. You will supervise staff, coordinate HR needs, and partner with the leadership team to drive productive operations and compliant processes across campus services.

Responsibilities include communications, policy administration, and staff development. This is a Benefited Staff position within the Management track, with multiple level options based on business

Qualifications

• Bachelor’s degree (or equivalent) plus 2 years related work experience or a master’s (or equivalent) plus 2 years.
• Department may hire at Supervisor, Senior Supervisor, or Manager level with corresponding experience.
• Requires strong front-office operations, HR support, and leadership responsibilities.

Responsibilities

• Oversee daily front-desk operations and ensure consistent, professional service.
• Supervise front-desk staff, Housing Coordinators, and Package Room staff.
• Coordinate HR processes, onboarding, training, and performance management.
• Prepare reports, maintain records, and support leadership decisions.
• Ensure policy compliance and effective internal communications.

Skills

Leadership

Staff supervision

Customer service

HR coordination

Policy administration

Communication

Diversity & inclusion

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Equivalency accepted

Job description

The University of Utah is seeking an Administration Management professional to lead Sunnyside Apartments’ front-office and housing teams. You will supervise staff, coordinate HR needs, and partner with the leadership team to drive productive operations and compliant processes across campus services.

Responsibilities include communications, policy administration, and staff development. This is a Benefited Staff position within the Management track, with multiple level options based on business