Administrative Specialist: Office Operations & Coordination

Arkansas.gov; Bentonville (AR); On-site; USD 36,000 - 53,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Maternity leave

Job summary

Arkansas.gov is seeking an Administrative Specialist to provide essential clerical and front-office support within DHS. Under general supervision, you will handle phones, emails, schedules, records, and customer inquiries, ensuring efficient office operations and compliance with state policies.

The role requires proficiency in Microsoft Office, strong written and verbal communication, and the ability to manage confidential information.

Qualifications

• A high school diploma or equivalent is required.
• Overtime is approved and compensated under FSLA.

Responsibilities

• Answer phones, respond to emails, manage office supplies and equipment.
• Maintain physical and electronic filing systems.
• Draft and proofread internal and external communications.
• Coordinate meetings and manage calendars for staff and leadership.
• Prepare and distribute meeting agendas, take minutes, and track follow-up actions.
• Create, maintain and update records and databases with accuracy.
• Provide timely responses to inquiries and route questions to appropriate staff.
• Accurately input data into electronic systems and ensure data accuracy.
• Order and ensure supplies and materials are available to meet operational needs.

Skills

Verbal communication

Written communication

Record management

Confidential handling

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Copiers

Phone system

Job description

Arkansas.gov is seeking an Administrative Specialist to provide essential clerical and front-office support within DHS. Under general supervision, you will handle phones, emails, schedules, records, and customer inquiries, ensuring efficient office operations and compliance with state policies.

The role requires proficiency in Microsoft Office, strong written and verbal communication, and the ability to manage confidential information.