Administrative Specialist — Multi-Role Support

Everstory Partners; La Crosse (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D &

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Advancement and Training

Everstory Cares

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners is seeking an Administrative role to support our location team in Florida. You will handle phones, scheduling, onboarding and various office tasks to keep operations smooth and compassionate for clients and families.

The role requires a high level of confidentiality, organizational skills, and the ability to work independently or with a team. Join us to contribute to a supportive, service‑driven environment.

Qualifications

• Multi-Line phone skills required.
• Typing 40 words per minute with minimal errors.
• Excellent customer service and confidentiality.
• Valid state driver''s license with access to a personal vehicle.
• High School equivalency.
• Minimum of one-year experience in administration or customer service.
• Availability to work some holidays, evenings and weekends.

Responsibilities

• Answer phones and schedule appointments.
• Assist onboarding responsibilities for team members.
• Support location leadership team.
• Process contracts and verify validity.
• Handle banking duties including deposits and card transactions.
• Process IOAs (Interment Orders and Authorization).
• Maintain customer files and records; scan documents and update memos.
• Coordinate accounts payable and receivable processes.
• Provide deeds and certificates to Sales Management weekly.
• Participate in daily White Board Meetings with Admin, Maintenance and Sales.
• Prepare reports including Trust, state requirements and month-end processing.

Skills

Multi-Line phone skills

Typing 40 wpm

Data entry

Customer service

Time management

Education

High School equivalency

Tools

Word

Excel

Google Docs/Sheets

Job description

Everstory Partners is seeking an Administrative role to support our location team in Florida. You will handle phones, scheduling, onboarding and various office tasks to keep operations smooth and compassionate for clients and families.

The role requires a high level of confidentiality, organizational skills, and the ability to work independently or with a team. Join us to contribute to a supportive, service‑driven environment.