Administrative Program Assistant: Office Ops & Data

Travel Security Careers; Palmer (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

Transportation Security Administration in Palmer, MA is seeking a Program Assistant to provide administrative and program support. The role involves coordinating daily office activities, handling data tracking, scheduling, and preparing reports for managers and teams.

Ideal candidates will have strong organizational skills, attention to detail, and the ability to manage multiple assignments. The position is full-time and office-based with standard hours; some roles may require occasional travel

Qualifications

• Specialized office experience may be required; varies by vacancy.
• Experience in preparing reports, spreadsheets, or presentations.
• Experience tracking deadlines, records, or performance data.
• Experience payroll, timekeeping, or scheduling functions.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization

Communication

Data entry

MS Office

Records management

Calendar coordination

Customer service

Multitasking

Discretion

Job description

Transportation Security Administration in Palmer, MA is seeking a Program Assistant to provide administrative and program support. The role involves coordinating daily office activities, handling data tracking, scheduling, and preparing reports for managers and teams.

Ideal candidates will have strong organizational skills, attention to detail, and the ability to manage multiple assignments. The position is full-time and office-based with standard hours; some roles may require occasional travel