Federal Program Assistant: Office Ops & Data

TSA Hiring Service; Petersham (MA); On-site; USD 22,000 - 36,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is seeking Program Assistants to support managers and teams with administrative coordination, data tracking, scheduling, and records management in Petersham, MA. The role covers diverse program areas including finance, HR, payroll, and workplace programs.

Ideal candidates will handle multiple assignments with attention to detail, communicate clearly with teams, and help keep daily operations on schedule, while ensuring

Qualifications

• Provide administrative or program support in a busy office.
• Prepare reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Research files, records, policies, and electronic systems
• Support the implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with established procedures

Skills

Organization

Attention to detail

Written communication

Verbal communication

Data entry

Microsoft Office

Records management

Calendar coordination

Customer service

Discretion handling sensitive info

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security is seeking Program Assistants to support managers and teams with administrative coordination, data tracking, scheduling, and records management in Petersham, MA. The role covers diverse program areas including finance, HR, payroll, and workplace programs.

Ideal candidates will handle multiple assignments with attention to detail, communicate clearly with teams, and help keep daily operations on schedule, while ensuring