Program Assistant — Office Ops & Data Coordination

TSA Hiring Service; Stoneham (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant in Stoneham, MA. The role supports managers with administrative coordination, data tracking, scheduling, and records management to keep offices running smoothly.

Responsibilities include preparing materials, coordinating meetings, analyzing program data, and ensuring compliance with procedures. Candidates should be detail‑oriented and capable of handling multiple assignments across program

Qualifications

• Providing administrative or program support in a busy office.
• Preparing reports, correspondence, spreadsheets, or presentations.
• Tracking deadlines, assignments, records, or performance information.
• Researching information in files, databases, and electronic systems.
• Monitoring program metrics and identifying discrepancies.
• Supporting payroll, timekeeping, finance, human resources, or scheduling functions.
• Using office software to organize information and support multiple assignments.
• Exact education and experience requirements per official vacancy.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.

Skills

Administrative support

Data entry

Microsoft Office

Calendar coordination

Written communication

Verbal communication

Time management

Attention to detail

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security is seeking a Program Assistant in Stoneham, MA. The role supports managers with administrative coordination, data tracking, scheduling, and records management to keep offices running smoothly.

Responsibilities include preparing materials, coordinating meetings, analyzing program data, and ensuring compliance with procedures. Candidates should be detail‑oriented and capable of handling multiple assignments across program