Administrative & Customer Support Specialist

Coverall North America, Inc.; Portland (OR); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid holidays and vacation

Comprehensive benefits package

Tuition assistance program

Referral bonus

Job summary

A leading service provider in Portland, Oregon, seeks an Office Services Assistant to provide essential support to Regional Operations by delivering excellent administrative services and customer support. Responsibilities include receptionist duties, assisting with customer and franchise documentation, managing service requests, and ensuring the timely resolution of tickets. The ideal candidate should have customer service experience, strong communication skills, and proficiency in MS OFFICE. This role offers a comprehensive benefits package and opportunities for career advancement.

Qualifications

• At least 1 year of administrative support and customer service experience.
• Strong oral and written communication skills are necessary.
• Proficient in computer data entry and MS OFFICE.

Responsibilities

• Perform receptionist duties including answering telephones and greeting visitors.
• Assist General Manager with correspondence and appointment setting.
• Handle incoming calls and customer inquiries.
• Prepare and document sales proposals and customer files.
• Manage incoming service requests and ticket resolutions.

Skills

Oral and written communication skills

Computer data entry skills

Detail oriented

Team player

Energetic and outgoing personality

Education

High school or equivalent

Tools

MS OFFICE

Job description

A leading service provider in Portland, Oregon, seeks an Office Services Assistant to provide essential support to Regional Operations by delivering excellent administrative services and customer support. Responsibilities include receptionist duties, assisting with customer and franchise documentation, managing service requests, and ensuring the timely resolution of tickets. The ideal candidate should have customer service experience, strong communication skills, and proficiency in MS OFFICE. This role offers a comprehensive benefits package and opportunities for career advancement.