Electric Service Support Specialist

APR Consulting, Inc; Portland (OR); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Weekly pay

Direct deposit

Job summary

A leading workforce solutions provider in Portland, Oregon is looking for a Customer Service Representative. This role involves providing exceptional service to customers, assisting with billing, service outages, and account management issues. Applicants should have a high school diploma or GED and at least two years of customer service experience. The company offers competitive weekly pay and benefits after 30 days of service. A thorough background check including education verification will be conducted prior to hiring.

Qualifications

• Minimum of two years customer service experience, preferably in a call center setting.
• Experience in one-on-one problem resolution is essential.
• Typing speed must be at least 30 WPM.

Responsibilities

• Provide excellent customer service for billing and account management.
• Assist customers with service outages and electric service billings.
• Coordinate customer requests with relevant departments.

Skills

Excellent customer service skills

Problem resolution

Basic Windows knowledge

Analytical skills

Education

High School diploma or GED

Job description

A leading workforce solutions provider in Portland, Oregon is looking for a Customer Service Representative. This role involves providing exceptional service to customers, assisting with billing, service outages, and account management issues. Applicants should have a high school diploma or GED and at least two years of customer service experience. The company offers competitive weekly pay and benefits after 30 days of service. A thorough background check including education verification will be conducted prior to hiring.