Administrative Clerk — Office Ops & Customer Support

Americold Logistics, LLC. in; Strasburg (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

Americold is seeking a detail-oriented clerical professional to join our Virginia team. You will handle phones, records, documents, and office systems to keep operations running smoothly.

Responsibilities include calendar management, filing, inventory, and supporting general office tasks. You may travel occasionally for business and must communicate clearly with customers and staff in writing and verbally. This role requires accuracy and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or GED preferred or minimum 1 year of work experience.
• Experience providing customer service in a professional setting.
• Clear written and verbal communication with customers and team members.
• Experience with filing systems, MS Office, calculators, and photocopiers.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and others to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Data entry

Microsoft Office

Attention to detail

Filing systems

Office equipment

Education

High school diploma or GED

Tools

Copiers/Scanners

Microsoft Office Suite

Calculators

Warehouse Management Systems

Job description

Americold is seeking a detail-oriented clerical professional to join our Virginia team. You will handle phones, records, documents, and office systems to keep operations running smoothly.

Responsibilities include calendar management, filing, inventory, and supporting general office tasks. You may travel occasionally for business and must communicate clearly with customers and staff in writing and verbally. This role requires accuracy and the ability to multitask in a fast-paced environment.