Administrative Clerk - Records, Scheduling & Customer Support

Americold Logistics LLC; Leesport (Berks County); On-site; USD 32,000 - 45,000; Full time

Job summary

Americold Logistics LLC seeks a detail‑oriented clerical assistant to support daily office operations in Leesport, PA. You will handle phones, filing, calendar management, document processing, and general administrative duties.

The role requires a reliable team player with strong customer service and communication skills, proficiency with Microsoft Office, and familiarity with filing systems and office equipment. Some travel may be required.

Qualifications

• High school diploma or GED or 1 year of work experience.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Arithmetic

Education

High school diploma or GED

1 year of work experience

Tools

Warehouse Management Systems

Microsoft Office Suite

Calculators

Desktop computers

Photocopiers

Job description

Americold Logistics LLC seeks a detail‑oriented clerical assistant to support daily office operations in Leesport, PA. You will handle phones, filing, calendar management, document processing, and general administrative duties.

The role requires a reliable team player with strong customer service and communication skills, proficiency with Microsoft Office, and familiarity with filing systems and office equipment. Some travel may be required.