Administrative Clerk - Office Operations & Customer Support

Americold; Leesport (Berks County); On-site; USD 22,000 - 30,000; Full time

Job summary

Americold in Leesport, PA is seeking a detail-oriented office support associate to perform a variety of clerical tasks. You will answer phones, manage records, process documents, and maintain office systems.

This role involves organizing materials, managing calendars, and supporting office operations through filing, inventory, and correspondence. Occasional travel may be required for business purposes and ensuring smooth warehouse/admin coordination.

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Clear communication

Attention to detail

Multitasking

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office Suite

Warehouse Management System

Job description

Americold in Leesport, PA is seeking a detail-oriented office support associate to perform a variety of clerical tasks. You will answer phones, manage records, process documents, and maintain office systems.

This role involves organizing materials, managing calendars, and supporting office operations through filing, inventory, and correspondence. Occasional travel may be required for business purposes and ensuring smooth warehouse/admin coordination.