Administrative Clerk — Fast-Paced Office & Records Support

Americold; Minnesota; Hybrid; USD 27,000 - 30,000; Full time

Job summary

Americold is seeking a detail-oriented office assistant to support clerical tasks and customer service. The role involves answering phones, managing records, processing documents, and maintaining office systems.

Occasional travel may be required for business purposes, with emphasis on accuracy and timely communication. The position requires a high school diploma or GED (or 1 year of experience), strong communication skills, and proficiency with MS Office and filing systems.

Qualifications

• High school diploma or GED preferred or at least 1 year of work experience.
• Experience delivering customer service in a professional setting.
• Ability to communicate clearly with customers and teammates in writing and speaking.
• Familiarity with filing systems, WMS, MS Office, calculators, and basic office equipment.

Responsibilities

• Answer phones, direct calls, and take messages.
• Communicate with customers and staff to provide information and process orders.
• Compile, copy, file, and organize office records and transactions.
• Prepare and mail documents, invoices, and checks; process related paperwork.
• Manage calendars, appointments, and office filing, inventory, and databases.
• Operate office equipment and maintain materials as needed.
• Review files and respond to information requests as required.
• Support additional duties as assigned.

Skills

Customer service

Clear communication

Multitasking

Education

High school diploma or GED

Tools

Warehouse Management System

Microsoft Office Suite

Calculators

Desktop computers

Job description

Americold is seeking a detail-oriented office assistant to support clerical tasks and customer service. The role involves answering phones, managing records, processing documents, and maintaining office systems.

Occasional travel may be required for business purposes, with emphasis on accuracy and timely communication. The position requires a high school diploma or GED (or 1 year of experience), strong communication skills, and proficiency with MS Office and filing systems.