Clerical Support Specialist — Cold-Chain Logistics

Americold Logistics, LLC.; Leesport (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Americold is seeking a detail-oriented office clerk to perform a variety of clerical tasks, answer phones, manage records, and support office operations. You will handle calendars, filing, and document processing, with occasional travel for business purposes.

Ideal candidates have a high school diploma or GED (or 1 year of experience), strong customer service and clear communication skills, and familiarity with filing systems, MS Office, and basic office equipment.

Qualifications

• High school diploma or GED preferred, or minimum 1 year of work experience.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.

Skills

Customer service

Clear communication

multitasking

Education

High school diploma or GED

Tools

Warehouse Management System

Microsoft Office Suite

Photocopiers

Calculators

Job description

Americold is seeking a detail-oriented office clerk to perform a variety of clerical tasks, answer phones, manage records, and support office operations. You will handle calendars, filing, and document processing, with occasional travel for business purposes.

Ideal candidates have a high school diploma or GED (or 1 year of experience), strong customer service and clear communication skills, and familiarity with filing systems, MS Office, and basic office equipment.