Administrative Clerk & Office Operations

Americold; Northern (KY); Hybrid; USD 37,250,000 - 48,712,000; Full time

Job summary

Americold is seeking a detail-oriented clerk to support daily office operations. You will answer phones, manage records, process documents, and maintain office systems, while coordinating calendars and filing.

This role requires clear communication with customers and teammates, accuracy in data entry, and the ability to handle multiple tasks in a fast-paced environment. Occasional travel and light warehouse visits may be required.

Qualifications

• High school diploma or GED preferred, or at least 1 year of work experience.
• Customer service experience in a professional setting.
• Clear written and verbal communication with customers and team members.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office, calculators, and photocopiers.
• Ability to perform basic arithmetic (whole numbers, fractions, decimals).

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Attention to detail

Multitasking

Collaboration

Education

High school diploma or GED

Tools

Microsoft Office Suite

Warehouse Management Systems

Calculators

Photocopiers

Desktop computers

Job description

Americold is seeking a detail-oriented clerk to support daily office operations. You will answer phones, manage records, process documents, and maintain office systems, while coordinating calendars and filing.

This role requires clear communication with customers and teammates, accuracy in data entry, and the ability to handle multiple tasks in a fast-paced environment. Occasional travel and light warehouse visits may be required.