Administrative Clerk — Office Support & Customer Service

Americold Logistics, LLC.; Murfreesboro (TN); On-site; USD 32,000 - 46,000; Full time

Job summary

Americold Logistics, LLC. in Murfreesboro, TN, is seeking a detail‑oriented clerical assistant to support office operations. You will answer phones, manage records, process documents, and help maintain office systems and inventories.

The role requires a high school diploma or GED (or 1 year experience) and experience with Microsoft Office and warehouse systems. Travel may be occasional and you’ll collaborate with customers and teammates to keep operations running smoothly.

Qualifications

• Minimum 1 year of work experience or a high school diploma/GED.
• Demonstrated customer service experience in a professional setting.
• Clear written and verbal communication with customers and team members.
• Experience with filing systems, Microsoft Office, and office equipment.

Responsibilities

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and others to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

Skills

Customer service

Communication

Multitasking

Attention to detail

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Warehouse Management System (WMS)

Photocopiers

Scanners

Job description

Americold Logistics, LLC. in Murfreesboro, TN, is seeking a detail‑oriented clerical assistant to support office operations. You will answer phones, manage records, process documents, and help maintain office systems and inventories.

The role requires a high school diploma or GED (or 1 year experience) and experience with Microsoft Office and warehouse systems. Travel may be occasional and you’ll collaborate with customers and teammates to keep operations running smoothly.