Administrative Assistant — Multi-Dept & AR Support (On-Site PA)

Focal Tech Inc; State College (Centre County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

Simple IRA Retirement Plan

PTO

AFLAC option

Job summary

Focal Tech Inc. is seeking an Administrative Assistant to support multiple departments at our State College, PA office. The role involves handling phone calls, CRM ticketing, customer inquiries, vendor document gathering, and basic finance tasks.

You will coordinate signatures, manage inventory, purchasing, and office supplies, and assist with accounts receivable and PO processing. Collaboration and effective communication are essential in this role.

Qualifications

• General administrative experience preferred.
• Ability to communicate with a non-technical audience both verbally and written.
• CRM familiarity and basic accounting software exposure is a plus.
• Strong organizational skills and multitasking ability.

Responsibilities

• Performs administrative and office support activities for multiple departments.
• Field phone calls from customers.
• Enter tickets into the company’s CRM software.
• Respond to customer inquiries via email and phone.
• Gather and coordinate signatures for vendor authorizations.
• Follow up with delinquent customers for payment.
• Perform reconciliation of company credit cards.
• Manage shipping and receiving of packages.
• Create purchase orders for customer hardware.
• Maintain on-site hardware inventory.
• Maintain kitchenette inventory and coordinate office supplies ordering.
• Process Accounts Receivable and Purchase Orders.
• Perform other duties as assigned.

Skills

Teamwork

Independent work

Communication

Multitasking

Prioritization

Tools

Microsoft Office

Job description

Focal Tech Inc. is seeking an Administrative Assistant to support multiple departments at our State College, PA office. The role involves handling phone calls, CRM ticketing, customer inquiries, vendor document gathering, and basic finance tasks.

You will coordinate signatures, manage inventory, purchasing, and office supplies, and assist with accounts receivable and PO processing. Collaboration and effective communication are essential in this role.