Administrative Assistant

Focal Tech Inc; State College (Centre County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

Simple IRA Retirement Plan

PTO

AFLAC option

Job summary

Focal Tech Inc. is seeking an Administrative Assistant to support multiple departments at our State College, PA office. The role involves handling phone calls, CRM ticketing, customer inquiries, vendor document gathering, and basic finance tasks.

You will coordinate signatures, manage inventory, purchasing, and office supplies, and assist with accounts receivable and PO processing. Collaboration and effective communication are essential in this role.

Qualifications

• General administrative experience preferred.
• Ability to communicate with a non-technical audience both verbally and written.
• CRM familiarity and basic accounting software exposure is a plus.
• Strong organizational skills and multitasking ability.

Responsibilities

• Performs administrative and office support activities for multiple departments.
• Field phone calls from customers.
• Enter tickets into the company’s CRM software.
• Respond to customer inquiries via email and phone.
• Gather and coordinate signatures for vendor authorizations.
• Follow up with delinquent customers for payment.
• Perform reconciliation of company credit cards.
• Manage shipping and receiving of packages.
• Create purchase orders for customer hardware.
• Maintain on-site hardware inventory.
• Maintain kitchenette inventory and coordinate office supplies ordering.
• Process Accounts Receivable and Purchase Orders.
• Perform other duties as assigned.

Skills

Teamwork

Independent work

Communication

Multitasking

Prioritization

Tools

Microsoft Office

Job description

Overview: Focal Tech, a leading provider of Information Technology software and services, has an immediate need for an Administrative Assistant. This is a full-time position located in our State College, PA office. To learn more about our products, services, and affiliates, visit our website at www.focaltechinc.com.

Position Details:

• Performs administrative and office support activities for multiple departments.
  
• Field phone calls from customers.
• Enter tickets into the company’s CRM software.
• Respond to customer inquiries via email and phone.
• Gather and coordinate signatures as needed for current/new vendor authorizations for processing and set up.
• Follow up with delinquent customers for payment.
• Perform reconciliation of various company credit cards.
• Manage shipping and receiving of packages.
• Create purchase orders for customer hardware.
• Maintain and track on-site hardware inventory.
• Maintain kitchenette inventory and coordinate ordering of office supplies.
• Process Accounts Receivable
• Process Purchase Orders
• Perform other duties as assigned.

Requirements:

• Ability to work as a team and independently
• Basic computer knowledge and familiarity with Microsoft Office products (Word, Excel, etc.)
• General administrative experience preferred
• Ability to communicate with a non-technical audience both verbally and written.
• Ability to prioritize and handle multiple assignments at any given time.
• Prior Accounting software experience a plus but not required.

Benefits:

• Health, Dental and Vision plans, Simple IRA Retirement Plan, PTO and AFLAC option.