Receptionist Bilingual Spanish

BI Incorporated; Escondido (CA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Vacation 2 weeks

Sick time 56 hours

Paid holidays 15

Medical, Dental, Vision

Résumé du poste

BI Incorporated is seeking an Administrative Assistant to support the Intensive Supervision Appearance Program (ISAP) office. You will handle front-desk duties, greet visitors, and maintain participant records with attention to detail.

The role requires bilingual English/Spanish communication, solid clerical skills, and the ability to coordinate transportation and schedule with the Program Manager. A High School diploma or GED is required and U.S. citizenship is expected.

Qualifications

• High School diploma or GED required.
• Two years of relevant work experience preferred.
• Bilingual English/Spanish required.
• US citizenship required.
• Must have resided in the United States for 3 of the last 5 years.
• Strong data entry and clerical skills required.

Responsabilités

• Greets and communicates with ISAP participants, visitors, and staff.
• Checks in program participants for office visits.
• Answers phones and directs calls to appropriate staff.
• Maintains participant case records and performs data entry.
• Keeps files and documentation organized and up to date.
• Assists Program Manager with case coordination and routine tasks.
• Coordinates transportation services for participants and errands as needed.

Connaissances

Communication

Attention to detail

Organization

Computer skills

Formation

High School Diploma or GED

Outils

MS Word

MS Excel

MS Outlook

Description du poste

Benefits Information

As an Administrative Assistant, you will be part of a stable, established, and yet still growing organization which will present you with a range of different challenges. Since we prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

• Two (2) weeks of Vacation
• Fifty-six (56) Hours of sick time
• Fifteen (15) paid Holidays
• Medical, Dental, and Vision coverage
• Term and Whole life insurance (includes spouse and dependent)
• Accidental death and dismemberment insurance
• Short- and long-term disability
• Flexible spending account
• 401(k) retirement program
• Stock purchase program
• Tuition reimbursement - $3500 per year
• Employee Assistance Program (EAP)
• Legal program - Legal Club of America
• Direct deposit
• Theme Park and attraction discounts

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.

Qualifications

Minimum Requirements:

• High School Diploma or GED.
• Two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred.
• Bilingual English/Spanish required.
• United States citizenship required.
• Ability to receive client's approval to work on contract required.
• Must live in the United States 3 of the last 5 years (military and study abroad accepted).
• Good computer skills.
• Effective verbal and written communication skills. Ability to interpret and articulate rules, instructions and other material required.
• Demonstrated sound judgment and even temperament. Ability to maintain self-control and use appropriate interpersonal skills in stressful situations.
• Ability to deal with multi-cultural contacts with sensitivity.
• Good organizational skills.
• Attention to detail.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

• Typical office environment.
• Some local travel may be required.
• Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
• Ability to use hands and fingers to perform data entry.

Responsibilities

Summary: The ISAP Administrative Assistant provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.

Primary Duties and Responsibilities:

• The ISAP Administrative Assistant greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• The ISAP Administrative Assistant answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• The ISAP Administrative Assistant maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.