Administrative Assistant II

Beacon Hill Staffing Group, LLC; Cambridge (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Beacon Hill Staffing Group, LLC in Cambridge, MA is seeking an Administrative Assistant II for a fully onsite, student-facing role in a higher education environment. The position supports five senior staff, manages calendars, answers inquiries, and helps with daily office operations.

The ideal candidate has at least three years of related experience, strong communication and organizational skills, and the ability to handle confidential information.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years administrative or related experience.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Experience managing calendars and coordinating schedules.
• Ability to handle confidential information with discretion.
• Bachelor's degree preferred.
• Experience in higher education or student services preferred.
• Experience supporting multiple leaders preferred.

Responsibilities

• Serve as first point of contact for students, visitors, and staff.
• Answer phones, emails, and greet visitors professionally.
• Assess student needs and connect to resources or staff.
• Schedule appointments and manage multiple calendars.
• Support approximately five senior staff members.
• Maintain confidential student records, databases, and documentation.
• Coordinate meetings, office operations, and administrative processes.
• Assist with communications, newsletters, social media, and outreach efforts.
• Support events, workshops, and student programs.
• Provide basic technology support and troubleshoot routine system issues.
• Assist with special projects and process improvement initiatives.

Skills

Calendar management

Customer service

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Discretion

Adaptability

Stress management

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. This Administrative Assistant II opportunity offers $25.25/hour for a 37.5-hour workweek (9:00 AM to 5:00 PM with a lunch break) in Cambridge, MA. This is a fully onsite position supporting a higher education/student services environment. The role is highly student-facing and involves providing administrative support to approximately five senior staff members, managing calendars, assisting students with resources and scheduling, maintaining confidential records, and supporting daily office operations in a fast-paced setting.

Responsibilities

• Serve as the first point of contact for students, visitors, and staff
• Answer phones, emails, and greet visitors professionally
• Assess student needs and connect them with appropriate resources or staff members
• Schedule appointments and manage multiple complex calendars
• Support approximately five senior staff members
• Maintain confidential student records, databases, and documentation
• Coordinate meetings, office operations, and administrative processes
• Assist with communications, newsletters, social media, and outreach efforts
• Support events, workshops, and student programs
• Provide basic technology support and troubleshoot routine system issues
• Assist with special projects and process improvement initiatives

Qualifications

• High school diploma or equivalent required
• Minimum 3 years of administrative, customer service, office support, or related experience
• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Strong organizational skills and attention to detail
• Experience managing calendars and coordinating schedules
• Ability to handle confidential information with discretion
• Ability to remain calm and professional in stressful or sensitive situations
• Strong technology skills and ability to learn new systems quickly
• Demonstrated flexibility, initiative, and follow-through
• Bachelor's degree preferred
• Experience in higher education, student services, advising, healthcare, or other service-oriented environments preferred
• Experience supporting multiple leaders or senior staff preferred
• Experience with records management systems, databases, events, or communications preferred

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and the specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.Beacon Hill. Employing the Future (TM)