Administrative Assistant | Billing & Customer Support | PTO & Growth

Keystone Cooperative, Inc.; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

401(k) and life insurance

Paid time off

Career growth

Employee discounts

Job summary

Keystone Cooperative, Inc. in Eau Claire, MI seeks an Administrative Assistant to provide customer service and branch administrative support. The role handles accounts receivable, contracts, and general clerical duties with a morning shift and some flexibility.

The ideal candidate will have a high school diploma and 1–2 years’ experience, strong communication, and proficiency with Microsoft Office. Join a team offering comprehensive health, retirement, PTO, and growth opportunities.

Qualifications

• Strong verbal and written communication skills required.
• Proficient with Microsoft Office Suite and standard clerical tasks.
• Detail oriented with the ability to process work accurately within tight timeframes.

Responsibilities

• Receive and disperse a significant volume of phone calls in a courteous and professional manner.
• Handle station duties and maintain office cleanliness and inventory.
• Communicate with customers to adjust billing and answer questions.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily and reconcile paperwork.
• Compile and submit finalized documentation; balance reports.
• Perform general clerical duties including filing, photocopying, faxing, typing, and mailing.
• Sort and distribute daily mail; receive courier deliveries.
• Assist with special projects as needed.

Skills

Customer service

Verbal & written communication

Multitasking

Attention to detail

Organizational skills

Cash handling

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Keystone Cooperative, Inc. in Eau Claire, MI seeks an Administrative Assistant to provide customer service and branch administrative support. The role handles accounts receivable, contracts, and general clerical duties with a morning shift and some flexibility.

The ideal candidate will have a high school diploma and 1–2 years’ experience, strong communication, and proficiency with Microsoft Office. Join a team offering comprehensive health, retirement, PTO, and growth opportunities.