Administrative Assistant: Billing & Customer Support Pro

Keystone Cooperative, Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with match

Paid time off

Career growth

Employee discounts

Job summary

Keystone Cooperative, Inc. is seeking a detail‑oriented Administrative Assistant to support the branch with customer service and accounts receivable tasks. You’ll handle billing questions, process payments, and maintain accurate records in a fast-paced environment.

The role involves answering phones, filing, shipping and mail distribution, plus assisting with special projects while upholding our standards of accuracy and customer care.

Qualifications

• Strong verbal and written communication.
• Proficiency with Microsoft Office Suite; strong organizational skills.
• Detail oriented with accuracy under tight deadlines.
• Ability to manage multiple tasks simultaneously.
• Ability to work without supervision and make appropriate decisions.
• Team player and capable of working in a collaborative environment.

Responsibilities

• Receive and disperse a significant volume of phone calls professionally.
• Communicate with customers to adjust billing and respond to questions.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily.
• Assist with accounts receivable tasks and filing.
• Support general clerical duties including mail, typing, and filing.
• Assist with special projects as needed.

Skills

Verbal and written communication

Microsoft Office

Organizational skills

Attention to detail

Multitasking

Analytical skills

Independent worker

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Excel

Email management software

Job description

Keystone Cooperative, Inc. is seeking a detail‑oriented Administrative Assistant to support the branch with customer service and accounts receivable tasks. You’ll handle billing questions, process payments, and maintain accurate records in a fast-paced environment.

The role involves answering phones, filing, shipping and mail distribution, plus assisting with special projects while upholding our standards of accuracy and customer care.