Administrative Assistant: Customer Care & Billing Support

Keystone Cooperative, Inc.; Indiana, Northern (PA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness program

401(k) with company match

Paid time off

Job summary

Keystone Cooperative, Inc. in Larwill, IN is seeking an Administrative Assistant to provide customer service and clerical support for the branch. This role will assist with accounts receivables, verify and file customer contracts, and respond to inquiries with urgency.

The ideal candidate has a high school diploma and 1–2 years related experience, plus proficiency in Microsoft Office and strong organizational skills to manage multiple tasks in a fast-paced environment.

Qualifications

• High school diploma and 1–2 years related experience or equivalent.
• Strong verbal and written communication skills required.
• Proficiency with Microsoft Office Suite and general office software expected.

Responsibilities

• Answer and direct phone calls professionally and courteously.
• Process payments, orders, and requests accurately.
• Assist accounts receivable tasks and verify/ file customer contracts.
• Handle mail, filing, copying, faxing, typing, and general clerical duties.
• Balance cash drawer daily and participate in branch reporting.

Skills

Verbal and written communication

Organizational skills

Multi-tasking

Analytical skills

Team collaboration

Education

High school diploma

1–2 years related experience

Tools

Microsoft Office Suite

Job description

Keystone Cooperative, Inc. in Larwill, IN is seeking an Administrative Assistant to provide customer service and clerical support for the branch. This role will assist with accounts receivables, verify and file customer contracts, and respond to inquiries with urgency.

The ideal candidate has a high school diploma and 1–2 years related experience, plus proficiency in Microsoft Office and strong organizational skills to manage multiple tasks in a fast-paced environment.