Administrative Assistant — Billing & Customer Support

Keystone Cooperative, Inc.; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Keystone Cooperative, Inc. seeks a detail‑minded Administrative Clerk in Atlanta, GA to provide customer service and branch support. You will handle calls, assist with billing questions, process payments, and support accounts receivable with urgency and accuracy.

The role requires strong communication, proficient MS Office skills, and the ability to balance a busy workflow within tight deadlines. You will perform general clerical duties, file documents, and assist with special projects as needed.

Qualifications

• High school diploma or equivalent with 1–2 years related experience.
• Strong verbal and written communication.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Handle high-volume calls professionally and redirect as needed.
• Communicate with customers to adjust billing and answer questions.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily.
• File, scan, and file paperwork; manage mail and courier.
• Assist with accounts receivable tasks.
• Support branch administration and special projects.
• General clerical duties: typing, copying, mailing.

Skills

Communication

MS Office

Organization

Detail-oriented

Multitasking

Pricing math

Autonomy

Team player

Education

High school diploma

1–2 years related experience

Tools

MS Office Suite

Job description

Keystone Cooperative, Inc. seeks a detail‑minded Administrative Clerk in Atlanta, GA to provide customer service and branch support. You will handle calls, assist with billing questions, process payments, and support accounts receivable with urgency and accuracy.

The role requires strong communication, proficient MS Office skills, and the ability to balance a busy workflow within tight deadlines. You will perform general clerical duties, file documents, and assist with special projects as needed.