Client Services & Billing Admin Specialist

Keystone Cooperative, Inc.; Indiana; On-site; USD 32,000 - 42,000; Full time

Job summary

Keystone Cooperative, Inc. is seeking a detail-oriented administrative support and customer service professional to assist the branch with payroll, contracts, and clerical duties.

You will handle inquiries, ensure timely responses, and support accounts receivable and contract processing. The role requires strong communication skills, proficiency in Microsoft Office, and the ability to work efficiently in a fast-paced environment.

Qualifications

• High school diploma and 1–2 years related experience and/or training.
• Proficiency with Microsoft Office Suite and strong written/verbal communication.

Responsibilities

• Receive and route a high volume of phone calls professionally.
• Communicate with customers to adjust billing and respond to questions.
• Process payments, orders, and requests accurately.

Skills

Verbal communication

Written communication

Organizational skills

Multi-tasking

Analytical skills

Team player

Decision making

Education

High school diploma

1–2 years related experience

Tools

Microsoft Office Suite

Job description

Keystone Cooperative, Inc. is seeking a detail-oriented administrative support and customer service professional to assist the branch with payroll, contracts, and clerical duties.

You will handle inquiries, ensure timely responses, and support accounts receivable and contract processing. The role requires strong communication skills, proficiency in Microsoft Office, and the ability to work efficiently in a fast-paced environment.