Administrative Assistant: Billing & Customer Support

Keystone Cooperative, Inc.; Ohio; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401(k) with company match

Paid time off

Career development

Tuition assistance

Employee discounts

Job summary

Keystone Cooperative, Inc. in New Holland, OH, is seeking an Administrative Assistant to provide customer service and administrative support for the branch.

You will assist with accounts receivable, verify and file contracts, respond to inquiries, and perform standard clerical duties such as answering phones and processing mail. Responsibilities include processing payments and orders, reconciling paperwork, downloading reports, and balancing cash drawer daily.

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite and ability to organize tasks.
• Detail oriented with accuracy in processing multiple items.

Responsibilities

• Receive and route a high volume of calls professionally.
• Process payments, orders, and requests accurately.
• Verify, file, and respond to customer contracts.
• Balance cash drawer daily and reconcile paperwork.
• File and process electronic documents via email.
• Prepare and distribute branch mail and reports.

Skills

Strong communication

Multi-tasking

Detail oriented

Education

High school diploma

1-2 years related experience

Tools

Microsoft Office Suite

Job description

Keystone Cooperative, Inc. in New Holland, OH, is seeking an Administrative Assistant to provide customer service and administrative support for the branch.

You will assist with accounts receivable, verify and file contracts, respond to inquiries, and perform standard clerical duties such as answering phones and processing mail. Responsibilities include processing payments and orders, reconciling paperwork, downloading reports, and balancing cash drawer daily.