Administrative Assistant: Billing & Customer Support

Keystone Cooperative, Inc.; Pipestone Township (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

Keystone Cooperative, Inc. in Michigan is seeking a detail-oriented Administrative Support Specialist to provide customer service and clerical help at the branch. You will assist with accounts receivables, process payments, respond to customer contracts, and handle daily office tasks.

Responsibilities include phone screening, filing, mail distribution, purchasing office supplies, and maintaining accurate records under tight deadlines.

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills and ability to meet strict time frames.
• Detail oriented with the ability to minimize errors.
• Ability to multitask and work in a team.
• Strong analytical skills and price calculation.
• Ability to work independently and make appropriate decisions.
• Experience with clerical tasks and customer service.

Responsibilities

• Answer and route a high volume of phone calls professionally.
• Perform clerical duties including filing, photocopying, faxing, typing, and mailing.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily.
• Compile, sort, and distribute daily mail; receive courier deliveries.
• Assist with purchasing office and break room supplies.
• Support accounts receivable and respond to customer contracts.
• Assist with special projects and other duties as assigned.
• Maintain clean and stocked office areas.

Skills

Verbal communication

Written communication

Multitasking

Detail oriented

Analytical skills

Teamwork

Time management

Education

High school diploma or equivalent

1-2 years related experience

Tools

Microsoft Office Suite

Job description

Keystone Cooperative, Inc. in Michigan is seeking a detail-oriented Administrative Support Specialist to provide customer service and clerical help at the branch. You will assist with accounts receivables, process payments, respond to customer contracts, and handle daily office tasks.

Responsibilities include phone screening, filing, mail distribution, purchasing office supplies, and maintaining accurate records under tight deadlines.