Administrative Assistant

Keystone Cooperative, Inc.; Monroe (MI); Presencial; USD 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(k) plan

Paid time off

Tuition assistance

Employee discounts

Descripción de la vacante

Keystone Cooperative, Inc. is seeking an Office Clerk to provide customer service and administrative support at the Monroe branch. You will handle accounts receivable, verify and file contracts, and respond to customer inquiries with urgency while performing standard clerical duties.

The role requires strong communication, proficiency in Microsoft Office, and the ability to balance cash and process payments daily. A high school diploma and 1–2 years of related experience are expected.

Formación

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite and organized under tight deadlines.
• Detail oriented with minimal errors.
• Able to multitask and work in a team.
• Strong analytical skills and price accuracy.
• Independent worker who makes appropriate decisions.
• Excellent team collaboration.

Responsabilidades

• Handle high volume phone calls professionally.
• Communicate with customers to adjust billing and answer questions.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily.
• File, answer mail, and perform clerical tasks.
• Prepare reports and assist with special projects.

Conocimientos

communication skills

Microsoft Office

organization

detail orientation

multitasking

analytical skills

independence

teamwork

Educación

High school diploma

Descripción del empleo

Position Overview:

The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities:

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily.
• Compiles, sorts, and distributes daily mail.
• Receive courier deliveries.
• Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications:

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office Suite Excellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience:

High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.

At Keystone Cooperative, we value our team members and offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

Our offerings include:

Benefits:

• Health & Wellness: Affordable medical, dental, and vision coverage, plus wellness programs to keep you feeling your best.
• Financial Security: Competitive 401(k) with company match, life insurance, and disability coverage.
• Paid Time Off: Generous time off with pay to recharge and spend with loved ones.
• Career Growth: Training, development opportunities, and tuition assistance to help you reach your goals.
• Employee Discounts & Perks: Exclusive savings and programs to make life outside of work even better.

About Keystone Cooperative:

Keystone Cooperative, Inc. is a 100% farmer-owned cooperative serving customers across Indiana, Ohio, Michigan and Illinois. Centered on the valued relationships that have built and grown the cooperative for 100 years, Keystone specializes in energy, agronomy, grain, animal nutrition, and swine production. Headquartered in Indianapolis, Indiana, Keystone serves as a center point in local family farms and rural communities, ensuring today's successes and securing tomorrow's opportunities.