Administrative Assistant

Kelly; Los Angeles (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Life insurance

Short-term disability

Retirement savings plan

Paid holidays

Transit spending account

Paid sick leave

Job summary

Kelly is seeking an Administrative Assistant I in Los Angeles to support front desk operations in an academic department. The role requires handling a large volume of inquiries, greeting students and visitors, and directing questions to the right resource.

It is 100% onsite with a Monday–Friday schedule and a pay rate of $27.00 per hour. The successful candidate will possess strong communication, organization and confidentiality skills, with an associate degree preferred.

Qualifications

• Experience in a busy, high-volume front desk or reception environment.
• Customer service experience in person and over the phone.
• Strong communication, interpersonal and active-listening skills.
• Professional, patient and approachable with a high-volume student-facing audience.
• Ability to prioritize tasks and manage competing priorities.
• Discretion handling confidential information.
• Proficiency with standard office equipment and computer applications.
• Onsite work Monday–Friday during scheduled hours.

Responsibilities

• Manage daily front desk operations and provide welcoming service.
• Greet and assist students, faculty, staff, visitors and university community.
• Answer high volumes of calls and respond to general inquiries.
• Direct or escalate questions to the appropriate department or staff.
• Triage student questions and needs while balancing priorities.
• Provide information on department and university policies and procedures.
• Perform administrative, clerical, and secretarial duties.
• Prepare, format, proofread, and edit correspondence and reports.
• Coordinate meetings, appointments and events as needed.
• Compile information for departmental reports and maintain confidentiality.

Skills

Customer service

Communication skills

Organization

Attention to detail

Confidentiality

Professional appearance

Office equipment

Onsite work

Education

Associate degree

Experience in university office

Tools

Microsoft Office

Job description

Administrative Assistant I

Address: Los Angeles, CA 90089

Work arrangement: 100% onsite

Pay rate: $27.00 per hour

Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m.

Assignment duration: Through November 9, 2026, with the possibility of extension

Dress code: Business casual

Position Overview

We are seeking a professional and customer-focused Administrative Assistant I to support front desk operations within an academic department. This highly visible, student-facing position requires excellent communication skills, strong attention to detail, and the ability to manage a high volume of inquiries while providing courteous and efficient service.

The successful candidate will greet and assist students, faculty, staff, and visitors; answer and direct incoming calls; triage questions; and connect individuals with the appropriate department, resource, or staff member. This role is ideal for someone who is organized, approachable, and comfortable working in a fast-paced environment.

Key Responsibilities

• Manage daily front desk operations and provide professional, welcoming service.
• Greet and assist students, faculty, staff, visitors, and other members of the university community.
• Answer a high volume of incoming phone calls and respond to general inquiries.
• Determine the nature of each request and direct or escalat… questions to the appropriate department or staff member.
• Triage student questions and needs while managing competing priorities.
• Provide information regarding departmental and university policies and procedures.
• Perform a variety of administrative, clerical, and secretarial duties.
• Prepare, format, proofread, and edit correspondence, reports, and other department materials.
• Coordinate meetings, appointments, and events as needed.
• Compile information and data for departmental reports.
• Maintain confidentiality and appropriately control access to sensitive student, faculty, and staff information.
• Support other administrative functions and special projects as assigned.

Required Qualifications

• Previous experience working in a busy, high-volume front desk or reception environment.
• Demonstrated experience providing customer service in person and over the phone.
• Strong communication, interpersonal, and active-listening skills.
• Ability to remain professional, patient, and approachable when assisting a high volume of individuals.
• Ability to quickly assess questions, identify appropriate resources, and prioritize tasks.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Professional appearance and presence appropriate for a highly visible, student-facing role.
• Proficiency with standard office equipment and computer applications.
• Ability to work onsite Monday through Friday during the scheduled hours.

Education and Experience

• Associate degree preferred.
• Equivalent combination of education and experience may be considered.
• Experience in secretarial, specialized clerical, administrative, academic, or university office environments is preferred.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.