Office Administrator / Reception Coordinator

KellyMitchell Group; Los Angeles (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Job summary

KellyMitchell Group is seeking an Office Administrator / Reception Coordinator in Los Angeles. You will greet visitors, handle calls, manage onboarding, and coordinate office communications while supporting agency leadership and field teams.

The role requires 2+ years in office support, strong MS Office skills (Outlook, Excel, Word, Teams), and the ability to handle confidential information with discretion in a fast-paced environment.

Qualifications

• 2+ years of office administration, receptionist, executive support, or administrative assistant experience.
• Experience serving as the first point of contact in a professional office environment.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
• Experience handling confidential information with professionalism and discretion.
• Strong organizational skills with the ability to manage multiple competing priorities.
• Experience processing financial transactions, invoices, expenses, or account-related documentation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong attention to detail and accuracy.

Responsibilities

• Greet visitors, answer and direct calls, and provide front desk support.
• Coordinate administrative activities, onboarding processes, and office communications.
• Manage office supplies, mail distribution, scheduling, and facility-related requests.
• Support agent onboarding, resource access, policy updates, and case inquiries.
• Process accounts payable, deposits, reconciliations, invoices, and financial transactions.
• Maintain business records, compliance documentation, and operational reports.
• Assist with reporting, audits, and regulatory tracking activities.
• Coordinate office operations, vendor services, workplace events, and basic technology support.
• Provide administrative and operational support to agency leadership and field teams.

Skills

Office administration

Reception

Customer service

Communication

Multitasking

Attention to detail

Confidential information handling

Tools

Microsoft Office Suite

Outlook

Excel

Word

Teams

Job description

Job Summary

Our client is seeking an Office Administrator / Reception Coordinator to serve as the first point of contact for visitors, agents, and business partners within a professional office environment. This position is responsible for front desk reception, administrative support, financial processing, office operations, facilities coordination, and agent support activities. The ideal candidate is highly organized, customer-focused, and capable of managing multiple priorities while maintaining accuracy and professionalism.

Core responsibilities

• Greet visitors, answer and direct calls, and provide front desk support
• Coordinate administrative activities, onboarding processes, and office communications
• Manage office supplies, mail distribution, scheduling, and facility-related requests
• Support agent onboarding, resource access, policy updates, and case inquiries
• Process accounts payable, deposits, reconciliations, invoices, and financial transactions
• Maintain business records, compliance documentation, and operational reports
• Assist with reporting, audits, and regulatory tracking activities
• Coordinate office operations, vendor services, workplace events, and basic technology support
• Provide administrative and operational support to agency leadership and field teams

Required Skills/Experience

• 2+ years of office administration, receptionist, executive support, or administrative assistant experience
• Experience serving as the first point of contact in a professional office environment
• Strong customer service and communication skills
• Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams
• Experience handling confidential information with professionalism and discretion
• Strong organizational skills with the ability to manage multiple competing priorities
• Experience processing financial transactions, invoices, expenses, or account-related documentation
• Ability to work independently and collaboratively in a fast-paced environment
• Strong attention to detail and accuracy

Preferred Skills/Experience

• Korean language proficiency
• Experience supporting financial services, insurance, banking, or professional services organizations
• Knowledge of accounts payable, expense management, or reconciliation processes
• Experience supporting agent, advisor, or field-office operations
• Familiarity with policy administration or new business processing workflows
• Experience coordinating facilities, office operations, or workplace services

Key Competencies & Behaviors

• Customer Focus
• Problem Solving
• Communication Skills
• Accountability
• Attention to Detail
• Teamwork & Collaboration

Work Environment

Location: Los Angeles, CA

Work Arrangement: Onsite

Compensation & Benefits

Pay Range: The approximate pay range for this position is between $21.00 and $30.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.