Onsite Front Desk Specialist – Academic Office

Kelly; Los Angeles (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Life insurance

Short-term disability

Retirement savings plan

Paid holidays

Transit spending account

Paid sick leave

Job summary

Kelly is seeking an Administrative Assistant I in Los Angeles to support front desk operations in an academic department. The role requires handling a large volume of inquiries, greeting students and visitors, and directing questions to the right resource.

It is 100% onsite with a Monday–Friday schedule and a pay rate of $27.00 per hour. The successful candidate will possess strong communication, organization and confidentiality skills, with an associate degree preferred.

Qualifications

• Experience in a busy, high-volume front desk or reception environment.
• Customer service experience in person and over the phone.
• Strong communication, interpersonal and active-listening skills.
• Professional, patient and approachable with a high-volume student-facing audience.
• Ability to prioritize tasks and manage competing priorities.
• Discretion handling confidential information.
• Proficiency with standard office equipment and computer applications.
• Onsite work Monday–Friday during scheduled hours.

Responsibilities

• Manage daily front desk operations and provide welcoming service.
• Greet and assist students, faculty, staff, visitors and university community.
• Answer high volumes of calls and respond to general inquiries.
• Direct or escalate questions to the appropriate department or staff.
• Triage student questions and needs while balancing priorities.
• Provide information on department and university policies and procedures.
• Perform administrative, clerical, and secretarial duties.
• Prepare, format, proofread, and edit correspondence and reports.
• Coordinate meetings, appointments and events as needed.
• Compile information for departmental reports and maintain confidentiality.

Skills

Customer service

Communication skills

Organization

Attention to detail

Confidentiality

Professional appearance

Office equipment

Onsite work

Education

Associate degree

Experience in university office

Tools

Microsoft Office

Job description

Kelly is seeking an Administrative Assistant I in Los Angeles to support front desk operations in an academic department. The role requires handling a large volume of inquiries, greeting students and visitors, and directing questions to the right resource.

It is 100% onsite with a Monday–Friday schedule and a pay rate of $27.00 per hour. The successful candidate will possess strong communication, organization and confidentiality skills, with an associate degree preferred.