Service Contract Admin

Kelly; Brea (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Transit spending account

Paid holidays

Retirement savings plan

Short-term disability

Job summary

Kelly is seeking an Administrative Assistant I to support contract administration, invoicing, and CRM data tasks in a fast-paced manufacturing environment in Brea, CA. The role emphasizes accuracy, communication, and collaboration across departments to drive timely contract fulfillment.

Qualifications include an Associate degree or equivalent with 2+ years of relevant experience or a Bachelor's degree, proficiency in English and MS Office, and familiarity with ERP/CRM systems.

Qualifications

• Associate degree or equivalent with 2+ years relevant experience or a Bachelor’s Degree
• Proficient in English and familiar with standard administrative tools (Windows, MS Office)
• Knowledge of Microsoft Dynamics, Microsoft 365, and Axapta (preferred)

Responsibilities

• Managing all aspects of service contract functions, including preparing proposals, negotiating contracts, and ensuring fulfillment of obligations
• Processing all POC IT annual service agreements, verifying prices, matching purchase orders and invoices, and entering data into ERP systems
• Maintaining documentation for contracts and invoices, assisting with monthly invoice processing, and ensuring monthly revenue targets are met
• Maintaining positive rapport with customers, assisting with contract renewals, invoicing customers, and addressing questions about contracts
• Utilizing CRM systems to retrieve customer and installed base information, updating work orders, and collaborating with sales and IT teams
• Renewing service contracts, transferring billable calls, and identifying efficiency opportunities
• Adhering to compliance requirements and escalating customer service issues as needed

Job description

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as an Administrative Assistant I to work at a premier manufacturing client in Brea, CA. We’re here every step of the way to help you and your career be the best it can be. Bring your energy and expertise. We’ll help you get where you want to be.

Salary/Pay Rate/Compensation: $22.03/hour

Shift: a set 9-hour shift anytime between 5am–7pm

Why You Should Apply To Be Administrative Assistant I

• Competitive pay rate and stable hours
• Work for a respected industry leader in a dynamic environment
• Opportunity to collaborate with multiple departments and drive revenue growth
• Supportive team culture with career development opportunities

What’s a typical day as Administrative Assistant I? You’ll be:

• Managing all aspects of service contract functions, including preparing proposals, negotiating contracts, and ensuring fulfillment of obligations
• Processing all POC IT annual service agreements, verifying prices, matching purchase orders and invoices, and entering data into ERP systems
• Maintaining documentation for contracts and invoices, assisting with monthly invoice processing, and ensuring monthly revenue targets are met
• Maintaining positive rapport with customers, assisting with contract renewals, invoicing customers, and addressing questions about contracts
• Utilizing CRM systems to retrieve customer and installed base information, updating work orders, and collaborating with sales and IT teams
• Renewing service contracts, transferring billable calls, and identifying efficiency opportunities
• Adhering to compliance requirements and escalating customer service issues as needed

This Job Might Be An Outstanding Fit If You

• Can work a set 9-hour shift anytime between 5am–7pm
• Have excellent communication and organizational skills, and a sense of urgency
• Hold an Associate Degree or equivalent with 2+ years relevant experience or a Bachelor’s Degree, preferably with experience in billing, invoicing, and contract audits
• Are proficient in English and familiar with standard administrative tools (Windows, MS Office)
• Have knowledge of Microsoft Dynamics, Microsoft 365, and Axapta (preferred)
• Display team leadership, strong time management, and thrive in a fast-paced, ever-changing team environment

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.