Account Manager, EMEA (Fully Remote)

Fal; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Travel opportunities

Competitive USD compensation

Job summary

Fal is building the next generation of AI-powered products and infrastructure. We are seeking an experienced account manager to own customer relationships, drive on-time renewals, and expand workloads across a mixed book of usage-based and strategic accounts.

You will leverage negotiation and contract management skills, work with Salesforce, and travel to EMEA and San Francisco as needed. Competitive USD compensation and equity are offered.

Qualifications

• 3+ years in SaaS account management or customer success.
• Strong negotiation, contract management and Salesforce skills.

Responsibilities

• Own customer relationships across a mixed book of usage-based and strategic accounts.
• Drive retention and growth with on-time renewals and expand workloads.

Skills

SaaS account management

Customer success

Negotiation

Contract management

Salesforce

Tools

Salesforce

Job description

• Own customer relationships across EMEA, from startups to large accounts.
• Run renewals, find new workloads, and handle contracts.

What You'll Do:

• Drive retention and growth with on-time renewals and expand workloads.
• Manage a mixed book of usage-based and strategic accounts.

What We're Looking For:

• 3+ years in SaaS account management or customer success.
• Strong negotiation, contract management, and Salesforce skills.

What We Offer:

• Competitive USD compensation, equity, and travel to EMEA and SF.

Fal

Fal is the generative media ecosystem powering the next generation of AI products, providing infrastructure, tools, and model access for developers and enterprises. The company offers a unified platform combining high-performance inference, orchestration, and observability to make AI-native products practical at scale.