Enterprise Customer Success Manager (Fully Remote)

Not Specified; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

Equity

Fully remote

International team

Job summary

Not Specified is a fast-growing technology company providing innovative cloud development solutions and an AI-driven environment.

The team operates internationally with a startup-like pace, offering a fully remote role, unlimited PTO, and equity as part of a high-growth culture.

Qualifications

• 5+ years of Customer Success or account management experience in SaaS with enterprise customers.
• Technical curiosity with cloud, DevOps, or developer tooling familiarity; CRM and AI tools proficiency.

Responsibilities

• Manage enterprise customer relationships and ensure long-term value through adoption and retention.
• Own renewals, negotiations, and expansion opportunities across a portfolio of 20-30 accounts.

Skills

Customer success

Account management

SaaS

Enterprise customers

Technical curiosity

Cloud

DevOps

Developer tooling

CRM tools

AI tools

Tools

CRM systems

AI tools

Cloud platforms

Job description

• Manage enterprise customer relationships and ensure long-term value through adoption and retention.
• Own renewals, negotiations, and expansion opportunities across a portfolio of 20-30 accounts.

What we're looking for:

• At least 5 years of Customer Success or account management experience in SaaS with enterprise customers.
• Technical curiosity with cloud, DevOps, or developer tooling familiarity; CRM and AI tools proficiency.

Why you'll love it:

• Fully remote work with unlimited PTO and equity in a high-growth company.
• Collaborate with an international team and work with cutting-edge cloud development solutions.

Not Specified

A fast-growing technology company providing innovative cloud development solutions and an AI-driven environment. The company fosters a collaborative, inclusive culture with an internationally distributed team and startup-like pace.