911 Call Taker — 24/7 Emergency Communications Pro

National Public Safety Careers; Centre (AL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified 911 Call Taker opportunities in Centre, AL. Respondents will handle emergency and nonemergency lines, verify locations, and document details for dispatch teams.

Applicants should have a high school diploma or equivalent, good listening and typing skills, and clear verbal communication. Training and certifications are required, with shifts that may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills required.
• Clear verbal communication essential.
• Ability to follow structured procedures.
• Background in customer service or public safety is a plus.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Enter accurate details into call-processing software.
• Forward incident information promptly to dispatch.
• Provide authorized pre-arrival instructions within training.

Skills

Listening skills

Typing

Verbal communication

Procedural compliance

Customer service

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks qualified 911 Call Taker opportunities in Centre, AL. Respondents will handle emergency and nonemergency lines, verify locations, and document details for dispatch teams.

Applicants should have a high school diploma or equivalent, good listening and typing skills, and clear verbal communication. Training and certifications are required, with shifts that may include nights, weekends, and overtime.