Technical jobs in United States
IT Administrative Support
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IT Administrative Support
Job summary
A leading IT services provider in Singapore seeks an entry-level IT support specialist. The role involves managing administrative tasks such as IT office supplies and scheduling events, while also providing basic technical support. Ideal candidates will support KPI reviews and communications across the company. This full-time position offers an opportunity to grow within IT operations and contribute to team success.
Qualifications
- Expected to manage IT office supplies effectively.
- Should support KPI reviews and team events.
- Must perform basic troubleshooting of IT devices.
Responsibilities
- Manage IT office supplies including purchases and maintenance.
- Support various IT-related events and communications.
- Provide basic technical support for end-user devices.
Skills
Key Responsibilities (Administrative & Support)
- General Administrative Duties:
- Manages IT office supplies (purchases, maintenance, storage, disposal).
- Creates job aids, guides, manuals, documents, reports, and knowledge base (KB) articles where required.
- Supports KPI reviews, dashboards, ticket assignments, and continuous improvement initiatives.
- Arranges Shipping, Collection, and Receipt of IT equipment and/or deliveries.
- Communicates IT related matters to all stakeholders (e‑mail, call, broadcast/distribution company‑wide).
- Coordinates and/or Supports site events (town halls, audits, meetings, conferences, offsite events, team huddles, etc.).
- Schedules, books, and/or sets up rooms for any IT related matters or upcoming events.
- Accommodates company visitors, external parties, and/or vendors.
- Manages the onboarding and offboarding of employees (completion of IT onboarding for new hires, conducting IT orientation/sessions, processing of hardware returns / check for exit clearance or internal transfers).
- Provides Mentoring/ Coaching / Training to IT colleagues and/or users (where applicable).
- Basic Technical Support: Expected to perform basic troubleshooting skills of Individual/Shared End‑User/IT Devices and Network Protocols.
- Entry level
- Full‑time
- Information Technology
- IT Services and IT Consulting
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.