IT Administrative Support

ICPM Services Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading IT services provider in Singapore seeks an entry-level IT support specialist. The role involves managing administrative tasks such as IT office supplies and scheduling events, while also providing basic technical support. Ideal candidates will support KPI reviews and communications across the company. This full-time position offers an opportunity to grow within IT operations and contribute to team success.

Qualifications

• Expected to manage IT office supplies effectively.
• Should support KPI reviews and team events.
• Must perform basic troubleshooting of IT devices.

Responsibilities

• Manage IT office supplies including purchases and maintenance.
• Support various IT-related events and communications.
• Provide basic technical support for end-user devices.

Skills

Basic troubleshooting skills

Administrative support

Event coordination

Job description

Key Responsibilities (Administrative & Support)

• General Administrative Duties:
  • Manages IT office supplies (purchases, maintenance, storage, disposal).
  • Creates job aids, guides, manuals, documents, reports, and knowledge base (KB) articles where required.
  • Supports KPI reviews, dashboards, ticket assignments, and continuous improvement initiatives.
  • Arranges Shipping, Collection, and Receipt of IT equipment and/or deliveries.
  • Communicates IT related matters to all stakeholders (e‑mail, call, broadcast/distribution company‑wide).
  • Coordinates and/or Supports site events (town halls, audits, meetings, conferences, offsite events, team huddles, etc.).
  • Schedules, books, and/or sets up rooms for any IT related matters or upcoming events.
  • Accommodates company visitors, external parties, and/or vendors.
  • Manages the onboarding and offboarding of employees (completion of IT onboarding for new hires, conducting IT orientation/sessions, processing of hardware returns / check for exit clearance or internal transfers).
  • Provides Mentoring/ Coaching / Training to IT colleagues and/or users (where applicable).
• Basic Technical Support: Expected to perform basic troubleshooting skills of Individual/Shared End‑User/IT Devices and Network Protocols.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• IT Services and IT Consulting