Front Desk jobs in United States

Mandarin Oriental, Singapore is looking for Spa Therapist to join our Spa & Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

Based at the Mandarin Oriental, Singapore within the Spa Department, Spa Therapist is responsible for the effective and efficient operation of Spa. The Spa Therapist reports to the Spa Manager.

As Spa Therapist, you will be responsible for the following duties:

• To perform treatments on guests whilst maintaining the guest’s comfort at all times
• Be on time for appointments and thoroughly review appointments after completing each treatment
• Keep work area clean and neat at all times
• Follow all Standards and Procedures internally
• To ensure that a high standard of service is maintained throughout the Spa
• Assist in the operations of all spa departments as required: Front Desk, Spa Retail Area, Relaxation Area, Preparation Room, Sales and Marketing, Spa Suites
• Report dysfunctional equipment to Spa Manager
• To maintain inventory of supplies for the operations of the treatment rooms
• Maintain cleanliness and attention to detail in spa suites throughout shift
• To attend daily line-ups, weekly and monthly spa meetings
• Will be expected to assist and perform various demonstrations and events
• Have the ability to courteously interact and answer all spa and hotel related questions with guests
• Perform all treatments to the highest standards
• Assist in all areas of the spa as and when necessary. e.g. Relaxation area and Reception
• Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by your supervisor
• Perform all daily assigned spa therapist tasks

As a Spa Therapist, we expect from you:

• Possess a valid license or certificate in massage-related services (E.g. CIDESCO/CIBTAC/ITEC/WSQ qualifications)
• At least 1 year of experience as a Spa Therapist or equivalent roles

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.