Guest Experience Ambassador - Front Desk

MGH HOSPITALITY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore seeks a Front Office Associate to be the main point of contact for guests and manage their accommodation. Responsibilities include check-in/out, updating guest information, and ensuring cleanliness in public spaces. Ideal candidates are independent, organized, and have previous experience in similar roles. Experience with property management software is a plus.

Qualifications

• Independent and adaptable.
• Self-confident and well-groomed.
• Experience in hotel front desk or similar role preferred.

Responsibilities

• Perform check in and check out duties.
• Update guest information in Hotel PMS.
• Check cleanliness of public areas.

Skills

Excellent communication skills

Organizational skills

Adaptability

Self-confidence

Tools

CloudBeds

Opera

Booking.com

Agoda

Job description

A leading hospitality company in Singapore seeks a Front Office Associate to be the main point of contact for guests and manage their accommodation. Responsibilities include check-in/out, updating guest information, and ensuring cleanliness in public spaces. Ideal candidates are independent, organized, and have previous experience in similar roles. Experience with property management software is a plus.