Customer Service Manager-Jobs in United States
Sales Consultant- SLT TCM HEALTH CENTER
SLT TCM HEALTH CENTRE PTE. LTD.
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Sales Consultant- SLT TCM HEALTH CENTER
Zusammenfassung
A healthcare clinic in Singapore is seeking a dedicated individual to provide administrative support, ensure top-notch customer service, and assist in patient care. Responsibilities include managing patient records, enhancing customer relationships, and contributing to promotional activities. Ideal candidates should have a passion for healthcare, possess excellent communication skills, and may have relevant qualifications in beauty or service-related fields.
Qualifikationen
- Candidates with no prior experience are welcome to apply (training will be provided).
- Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
- Customer-focused, self-motivated, sales and service-oriented.
Aufgaben
- Provide administrative support, including patient registration and scheduling.
- Attend to customer inquiries and build relationships with patients.
- Maintain detailed and accurate treatment records.
Kenntnisse
Ausbildung
Job Responsibilities
- Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
- Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
- Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
- Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
- Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
- Educate patients about the clinic's products and services effectively.
- Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
- Achieve monthly personal and company sales targets without hard selling.
- Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
- Perform any other ad hoc duties as assigned from time to time.
Job Requirements
- Candidates with no prior experience are welcome to apply (training will be provided).
- Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
- Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
- Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
- Able to commence work immediately/on short notice would be a big plus.
- Possess great passion and interest in TCM or healthcare industry
- Able to adapt quickly to situations and comfortable working in a fast-paced environment.
- Customer-focused, self-motivated, sales and service-oriented.
- Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
- Good team player with excellent interpersonal and communication skills.
- Candidates with relevant experience and proven track record will be considered for a senior position.
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