Sales Consultant- SLT TCM HEALTH CENTER

SLT TCM HEALTH CENTRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a dedicated individual to provide administrative support, ensure top-notch customer service, and assist in patient care. Responsibilities include managing patient records, enhancing customer relationships, and contributing to promotional activities. Ideal candidates should have a passion for healthcare, possess excellent communication skills, and may have relevant qualifications in beauty or service-related fields.

Qualifications

• Candidates with no prior experience are welcome to apply (training will be provided).
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Customer-focused, self-motivated, sales and service-oriented.

Responsibilities

• Provide administrative support, including patient registration and scheduling.
• Attend to customer inquiries and build relationships with patients.
• Maintain detailed and accurate treatment records.

Skills

Customer service

Sales experience

Communication skills

Team player

Education

Relevant beauty and service-related qualifications such as CIDESCO/CIBTAC/WSQ/ITEC

Job description

Job Responsibilities

• Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
• Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
• Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
• Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
• Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
• Educate patients about the clinic's products and services effectively.
• Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
• Achieve monthly personal and company sales targets without hard selling.
• Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
• Perform any other ad hoc duties as assigned from time to time.

Job Requirements

• Candidates with no prior experience are welcome to apply (training will be provided).
• Preferably 1-2 years sales experience in the retail/healthcare industry preferred.
• Preferably candidates with prior healthcare/clinic/massage and spa setting experience.
• Candidates who possess relevant beauty and service-related qualifications such as CIDESCO/ CIBTAC / WSQ/ ITEC, etc., are a plus.
• Able to commence work immediately/on short notice would be a big plus.
• Possess great passion and interest in TCM or healthcare industry
• Able to adapt quickly to situations and comfortable working in a fast-paced environment.
• Customer-focused, self-motivated, sales and service-oriented.
• Proactive, enthusiastic, independent, compassionate, and has a positive learning attitude.
• Good team player with excellent interpersonal and communication skills.
• Candidates with relevant experience and proven track record will be considered for a senior position.