Customer Care Manager jobs in Singapore

Responsibilities:

· Source potential clients, converting them into Alchem’s distributors/customers in Singapore and other regional markets.

· Actively promote all Alchem’s products, which may include door-to-door sales and promotional activities.

· Plan and sell B2B technical products to commercial, industrial, and oil & gas industries.

· Provide technical solutions to clients, conduct regular visits, and engage in ongoing business development activities.

· Serve as the primary point of contact, providing prompt support while maintaining strong relationships with both existing and new clients.

· Coordinate with production and other departments to ensure seamless product delivery.

· Manage transactions and inventory with local hardware shops.

· Actively participate in marketing activities and manage sales platforms, including online inquiries.

· Develop, present, and respond to proposals for specific customer requirements, including requests for proposal responses and industry-specific solutions.

· Lead product configuration efforts to meet customer needs and facilitate the resolution of customer complaints.

· Conduct regular sales visits to new clients and actively participate in business development initiatives.

· Achieve sales targets.

· Generate quotations and sales orders in SAP.

· Provide monthly sales forecasts for all assigned clients and prospective customers.

· Perform other duties as assigned while ensuring compliance with ISO and OSHA standards.

Requirements:

· Min Diploma in Business/Engineering/chemical or equivalent.

· At least 2-3 Year(s) of working experience in the Hardware / chemical Product Sales related field is preferred.

· Proficient in MS Excels/words/PowerPoint/Project

· Preferred skill sets: Self Driven, resourceful, problem-solving nature, strong business acumen, project management and good conversational/writing skills in English.