Workplace Exp Coordinator

CBRE; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A global real estate services company based in Singapore is seeking a Workplace Experience Coordinator. This role involves delivering exceptional customer service to employees and visitors, managing facility operations, coordinating events, and maintaining safety protocols. The ideal candidate will possess strong communication skills, organizational abilities, and a high school diploma with relevant experience. Join a dynamic team to enhance the workplace experience in a vibrant environment.

Qualifications

• Up to 2 years of job-related experience.
• Ability to follow basic work routines.
• Strong organizational skills.

Responsibilities

• First point of contact for facility visitors.
• Answer telephone professionally and create presentations.
• Manage janitorial or maintenance work orders.
• Organize on-site events and manage inquiries.

Skills

Customer service

Communication skills

Organizational skills

Microsoft Office proficiency

Education

High School Diploma or GED

Job description

Workplace Exp Coordinator

GWS Segment

Singapore - Singapore

About the Role

As a CBRE Workplace Experience Coordinator, you’ll be responsible for delivering a world‑class customer service experience to employees and guests of a designated building. You’ll serve as the first point of contact, managing visitor administration, security protocols, event support, and workplace services. You will also coordinate vendors, manage service requests, and maintain communication with employees and guests to provide solutions in a professional, customer‑service‑driven manner.

What You’ll Do

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Answer telephone in a professional manner. Create presentations and speak to various‑sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co‑workers. Provide solutions in a professional customer service‑driven manner.
• Organize and manage on‑site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need

• High School Diploma or GED with up to 2 years of job‑related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client‑centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affir­mative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)